It’s amazing what a good carpet cleaner can do to create a “new” house.This family-owned business, open since 1959, also offers protectants, repairs, 24-hour water damage emergency service and mattress cleaning. It specializes in dog and cat odor removal
– Pleasanton Weekly, July 30, 2010
Carpet Cleaning Questions
Does Glover’s Deep Steam have any certification?
Yes. We are certified through IICRC (Institute of Inspection and Restoration Cleaning.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.
For more information visit The Institute of Inspection, Cleaning (IICRC)
Do you know what it means to be a member of the CFI?
What is Carpet & FabriCare Institute?
Who are CFI members?
CFI members are people who take the professional cleaning business very seriously. They make the effort to keep abreast of all the latest developments in the industry, including products, equipment, and more efficient methods of producing quality work. They attend local chapter meetings and freely share their tips and techniques with one another, all with the intent to promote the highest standards of skill, knowledge, and business ethics to serve the consumer in a more professional manner.
What benefit is CFI Membership?
CFI members also share ideas with their fellow cleaning professionals on a national level through their pages in the highly respected trade journal, Cleanfax Magazine and at their annual trade show and convention. CFI members train themselves and their employees through in-depth seminars and courses covering all aspects of the cleaning process, and retain their professional edge with the help of a continuing education program sponsored by the International Institute of Cleaning and Restoration Certification (IICRC).
The CFI Code of Ethics
As members, we always agree to maintain the highest professional standards of workmanship and service to our customers; conduct our business affairs with honesty and integrity, never resorting to unfair trade practices that might reflect not only on our organization but on the entire industry;
Avoid misrepresentation of products and services, false promises, misleading advertising, or any other promotion of our work that might lead to misconceptions on the part of the consumer;
Share our knowledge and experience with fellow members, with the objective of upgrading the industry;
Participate in educational workshops and seminars to improve our own expertise and keep abreast of new developments in technology and methods;
Do everything possible to enhance the reputation of our members as skilled professional carpet and upholstery cleaners, offering honest, dependable, competent service to the customer.
Call Glover’s Deep Steam in Pleasanton for estimates on deep steam carpet cleaning needs
and carpet odor removal services
Over 50 Years in the Business serving Pleasanton, Dublin, Livermore, San Ramon